Job Title: Box Office Manager, Marketing Coordinator and Administrative Assistant

Primarily responsible for all Festival ticketing and box office functions, the coordination and carrying out of the marketing plan, and general office operations. In addition the Box Office manager will perform a wide variety of daily administrative, support and financial functions requiring frequent contact with the public, Festival artists and board. This position also requires a person with integrity, confidentiality, and a positive and outgoing personality.

Duties Include:

Box Office Manager

• Manage and execute all aspects of Festival ticket sales including management and operation of online ticketing

  system (Tix.com), complimentary ticket program, ticket donations to other organizations and all tracking and

  reporting.

• Serve as primary point of Festival interaction with patrons (in-person, email, and phone). Attend or arrange for a

  substitute for patron check-in at all Festival concerts.

• Contact donors to distribute benefits.

• Manage internal information system: patron/donor/volunteer database (MS Access) and Tix.com.

• Track and print thank you letters/acknowledgements for donations.

  Marketing Coordinator

  • With Executive Director, and guidance from the Artistic Director and board marketing committee, set overall

    marketing goals for the year.

  • Buy and schedule advertising as well as make additions to community calendars and free listings.

  • Work with creative team to carry promotional materials through production, submission, and impact. This

    includes print, digital and social media.

  • Track ticket sales, and create robust reports on a weekly, monthly, and annual basis.

  • Implement promotions, creating an upselling program, and collecting, analyzing, and using data.

  • Conduct audience surveys and other research, as needed, to inform strategy and tactics.

  • Work with all departments and outside vendor to keep website updated as needed and instructed.

    Administrative Assistant

• Coordinate with the Executive Director to update office documents and board materials.

• Participate in planning, managing and hosting special events.

• Process accounts receivable and follow up communication with relation to receivables.

• Perform a variety of routine office tasks and operations, including data entry, filing, proofreading, etc.

• Schedule office cleaning.

• Purchase office supplies and other Festival supplies as instructed.

• Provide multi-task support to Festival Executive Director, Festival Board and Board Committees.

• Attend scheduled Board Meetings throughout the year.

  Knowledge, skills, and experience desired:

• One year minimum related experience, preferably with a performing arts organization. This is an entry level position.

• Strong attention to detail and ability to meet deadlines.

• Collaborative team player willing to go the extra mile.

• Must be a problem solver and know when to take initiative.

• Must be able to drive a car and have access to a vehicle.

• Knowledge of Adobe Creative Suite a plus.

Send resume and cover letter to Laura Brown, Executive Director at [email protected].