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Position Title: Membership and Sales Support Specialist
Supervisor: Executive Director
Job Type: Part-Time
Duration: January 6 – December 31, 2025
Hours/Days: Monday through Friday, 22 hours a week max with potential for this role to grow into a full time position
Pay: $30/hour
Location: Remote
JOB DESCRIPTION
This contract position is largely responsible for cultivating, overseeing, and securing new and returning UCA memberships throughout the year as well as conducting and overseeing NowPlayingUtah.com (NPU) advertising and calendar export sales.
JOB REQUIREMENTS
Membership Outreach and Maintenance
- Regularly update the UCA Membership tracking spreadsheet
- Establish a regular cadence of connecting with current and prospective members
- In collaboration with UCA’s Executive Director, create and distribute Member specific communications through use UCA’s CRM, NationBuilder
- Manage UCA’s CRM with current and accurate contact information
NPU Advertising Sales
- Conduct regular phone call- or email-based cold asks to prospective NPU advertising clients
- In collaboration with UCA’s Executive Director, create and distribute NPU advertising sales materials as needed
- Work with the NPU Website Manager to update the master advertising calendar
- Ensure execution of all deliverables regarding advertising sales and purchases
- Use the WordPress website engine to update the NPU Support and Sales shop page as well as NPU
NPU Calendar Export Sales
- Regularly familiarize yourself with the iFrame/XML/JSON API Calendar Export platforms offered by Artsopolis
- Conduct research and outreach to prospective NPU Calendar Export clients including follow up meeting to ensure client satisfaction throughout the year
- Use the WordPress website engine to update the Calendar Export shop page
- In collaboration with UCA’s Executive Director, Create and distribute new or update existing marketing materials regarding NPU Calendar Exports for further sales growth
Online Sales Management and Maitenance
- Use UCA’s Quickbooks Online platform to send proposals, invoices, and receipts to current and prospective NPU Calendar Export clients
- Maintain organization and tracking code separation of Membership, NPU Advertising, and NPU Calendar Export sales in Quickbooks Online
- Create and issue contracts and proposals for prospective and current clients for all sales records to ensure accounting compliability
- Update UCA’s shared Google Drive with all necessary documents regarding sales to preserve institutional knowledge
OTHER JOB DUTIES
In addition to all NPU specific duties listed above, this support specialist will also be responsible for various duties related to UCA including but not limited to:
- Distributing Newsletters/E-Blasts in a timely manner through Nation Builder
- Ensuring the UCA(F) Style Guide remains up to date
- Special Projects as needed in consultation with the Executive Director, program specific graphics to be used on the UCA(F) Website and for print purposes
- Contribute to the overall success of UCA by working together to achieve the mission.
- Develop and maintain sensitivity to employee and constituent diversity and demonstrate cultural competence in the workplace and in the services provided by the organization.
- Demonstrate respectful treatment of other employees, and all stakeholders.
- Build community support for the organization.
JOB QUALIFICATIONS:
- Bachelor’s degree is strongly preferred.
- An interest and experience with the arts and culture sector.
- Be organized, personable, and able to prioritize and work well with others.
- Demonstrated analytical and strategic thinking capabilities.
- Creative, professional, and entrepreneurial spirit.
- Ability to multitask and prioritize work in a faced-paced, high-stakes environment.
- Ability to maintain sensitive and confidential information.
- Ability to maintain a high level of poise and professionalism in all circumstances.
- Working knowledge of Microsoft Office Suite, Google Drive (and google office products), Adobe Creative Cloud, Quickbooks, NationBuilder and comfortable working in customer/content/donor database management systems (CMS).
- Experience working with Nation Builder specifically is a plus.
To Apply:
If interested, please submit a resume and brief cover letter to Annie DiMartino ([email protected]) with Subject line: Membership and Sales Support Specialist by EOD January 16, 2025.
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